List of Tables
Table 1. Global Customer Relationship Management Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Cloud-based
Table 3. Key Players of On-premise
Table 4. Global Customer Relationship Management Services Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Customer Relationship Management Services Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Customer Relationship Management Services Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Customer Relationship Management Services Market Share by Region (2020-2025)
Table 8. Global Customer Relationship Management Services Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Customer Relationship Management Services Market Share by Region (2026-2031)
Table 10. Customer Relationship Management Services Market Trends
Table 11. Customer Relationship Management Services Market Drivers
Table 12. Customer Relationship Management Services Market Challenges
Table 13. Customer Relationship Management Services Market Restraints
Table 14. Global Customer Relationship Management Services Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Customer Relationship Management Services Market Share by Players (2020-2025)
Table 16. Global Top Customer Relationship Management Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Services as of 2024)
Table 17. Ranking of Global Top Customer Relationship Management Services Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Customer Relationship Management Services Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Customer Relationship Management Services, Headquarters and Area Served
Table 20. Global Key Players of Customer Relationship Management Services, Product and Application
Table 21. Global Key Players of Customer Relationship Management Services, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Customer Relationship Management Services Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Customer Relationship Management Services Revenue Market Share by Type (2020-2025)
Table 25. Global Customer Relationship Management Services Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Customer Relationship Management Services Revenue Market Share by Type (2026-2031)
Table 27. Global Customer Relationship Management Services Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Customer Relationship Management Services Revenue Market Share by Application (2020-2025)
Table 29. Global Customer Relationship Management Services Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Customer Relationship Management Services Revenue Market Share by Application (2026-2031)
Table 31. North America Customer Relationship Management Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Customer Relationship Management Services Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Customer Relationship Management Services Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Customer Relationship Management Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Customer Relationship Management Services Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Customer Relationship Management Services Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Customer Relationship Management Services Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Customer Relationship Management Services Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Customer Relationship Management Services Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Customer Relationship Management Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Customer Relationship Management Services Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Customer Relationship Management Services Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Customer Relationship Management Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Customer Relationship Management Services Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Customer Relationship Management Services Market Size by Country (2026-2031) & (US$ Million)
Table 46. Deloitte Company Details
Table 47. Deloitte Business Overview
Table 48. Deloitte Customer Relationship Management Services Product
Table 49. Deloitte Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 50. Deloitte Recent Development
Table 51. KPMG Company Details
Table 52. KPMG Business Overview
Table 53. KPMG Customer Relationship Management Services Product
Table 54. KPMG Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 55. KPMG Recent Development
Table 56. Bain & Company Company Details
Table 57. Bain & Company Business Overview
Table 58. Bain & Company Customer Relationship Management Services Product
Table 59. Bain & Company Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 60. Bain & Company Recent Development
Table 61. Cordence Worldwide Company Details
Table 62. Cordence Worldwide Business Overview
Table 63. Cordence Worldwide Customer Relationship Management Services Product
Table 64. Cordence Worldwide Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 65. Cordence Worldwide Recent Development
Table 66. EY Company Details
Table 67. EY Business Overview
Table 68. EY Customer Relationship Management Services Product
Table 69. EY Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 70. EY Recent Development
Table 71. North Highland Company Details
Table 72. North Highland Business Overview
Table 73. North Highland Customer Relationship Management Services Product
Table 74. North Highland Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 75. North Highland Recent Development
Table 76. Boston Consulting Group Company Details
Table 77. Boston Consulting Group Business Overview
Table 78. Boston Consulting Group Customer Relationship Management Services Product
Table 79. Boston Consulting Group Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 80. Boston Consulting Group Recent Development
Table 81. Horvath & Partners Company Details
Table 82. Horvath & Partners Business Overview
Table 83. Horvath & Partners Customer Relationship Management Services Product
Table 84. Horvath & Partners Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 85. Horvath & Partners Recent Development
Table 86. PA Consulting Group Company Details
Table 87. PA Consulting Group Business Overview
Table 88. PA Consulting Group Customer Relationship Management Services Product
Table 89. PA Consulting Group Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 90. PA Consulting Group Recent Development
Table 91. R/GA Company Details
Table 92. R/GA Business Overview
Table 93. R/GA Customer Relationship Management Services Product
Table 94. R/GA Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 95. R/GA Recent Development
Table 96. Sia Partners Company Details
Table 97. Sia Partners Business Overview
Table 98. Sia Partners Customer Relationship Management Services Product
Table 99. Sia Partners Revenue in Customer Relationship Management Services Business (2020-2025) & (US$ Million)
Table 100. Sia Partners Recent Development
Table 101. Research Programs/Design for This Report
Table 102. Key Data Information from Secondary Sources
Table 103. Key Data Information from Primary Sources
Table 104. Authors List of This Report
List of Figures
Figure 1. Customer Relationship Management Services Picture
Figure 2. Global Customer Relationship Management Services Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Customer Relationship Management Services Market Share by Type: 2024 VS 2031
Figure 4. Cloud-based Features
Figure 5. On-premise Features
Figure 6. Global Customer Relationship Management Services Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Customer Relationship Management Services Market Share by Application: 2024 VS 2031
Figure 8. SMEs Case Studies
Figure 9. Large Enterprise Case Studies
Figure 10. Customer Relationship Management Services Report Years Considered
Figure 11. Global Customer Relationship Management Services Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 12. Global Customer Relationship Management Services Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 13. Global Customer Relationship Management Services Market Share by Region: 2024 VS 2031
Figure 14. Global Customer Relationship Management Services Market Share by Players in 2024
Figure 15. Global Top Customer Relationship Management Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Services as of 2024)
Figure 16. The Top 10 and 5 Players Market Share by Customer Relationship Management Services Revenue in 2024
Figure 17. North America Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 18. North America Customer Relationship Management Services Market Share by Country (2020-2031)
Figure 19. United States Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 20. Canada Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. Europe Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Europe Customer Relationship Management Services Market Share by Country (2020-2031)
Figure 23. Germany Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. France Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. U.K. Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Italy Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Russia Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Nordic Countries Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Asia-Pacific Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Asia-Pacific Customer Relationship Management Services Market Share by Region (2020-2031)
Figure 31. China Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Japan Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. South Korea Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Southeast Asia Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. India Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. Australia Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Latin America Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Latin America Customer Relationship Management Services Market Share by Country (2020-2031)
Figure 39. Mexico Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Brazil Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Middle East & Africa Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Middle East & Africa Customer Relationship Management Services Market Share by Country (2020-2031)
Figure 43. Turkey Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Saudi Arabia Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. UAE Customer Relationship Management Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Deloitte Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 47. KPMG Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 48. Bain & Company Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 49. Cordence Worldwide Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 50. EY Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 51. North Highland Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 52. Boston Consulting Group Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 53. Horvath & Partners Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 54. PA Consulting Group Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 55. R/GA Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 56. Sia Partners Revenue Growth Rate in Customer Relationship Management Services Business (2020-2025)
Figure 57. Bottom-up and Top-down Approaches for This Report
Figure 58. Data Triangulation
Figure 59. Key Executives Interviewed